Frequently Asked Questions
Everything you need to know about your Revel Saunas experience.
What is the typical shipping lead time for a new sauna?
Most in-stock sauna units are processed within 2-3 business days and delivered via freight within 7-14 business days, depending on your location.
Do you offer professional installation services?
While our saunas are designed for easy DIY assembly with pre-built panels, we can recommend certified third-party installers in most major metropolitan areas.
What kind of electrical requirements are needed for home installation?
Smaller infrared models typically use a standard 120V outlet, while larger traditional steam saunas may require a dedicated 240V line installed by a licensed electrician.
What is your return policy for sauna units?
We offer a 30-day satisfaction guarantee. If you are not satisfied, you can return the unit in its original packaging, though return shipping fees and a restocking fee may apply.
Do Revel Saunas come with a warranty?
Yes, all our saunas include a limited lifetime warranty on heating elements and a 5-year warranty on the wood cabinetry and electrical components.
Are financing options available for my purchase?
We partner with several financing providers to offer flexible monthly payment plans, allowing you to enjoy your sauna now and pay over time.